The UAE is a peaceful part of the
world. Abu Dhabi is especially
so and we are privileged to
live and work here. There aren’t
many places you can leave your car
unlocked and not be too worried, or
leave your wallet on a shop counter
and be confident that you will get it
back intact.
But please don’t become
complacent. There are threats out
there to your wallet and much more
besides and a little vigilance goes a
long way here.
The threats are not just to your
wallet, there’s your business as well.
That could well be the target of some
mischief-maker. Now I’m not about to
frighten you into thinking that there is a
criminal on every corner, a mafia boss
in every majlis and a bomb in every
board room. But there are always
threats such as criminal mischief, fire,
(accidental or intentional), and theft
of corporate knowledge – just think
what havoc a miscreant computer nerd
could do to your business. So, perhaps
it’s time to revamp the Boy Scouts’
motto: Be Prepared! But how?
Well, first of all think about your
business as being an onion. Around
you, and protecting you, are ring after
ring of skin. Those rings represent
your physical security. They are fences
and gates, access control and lighting,
cameras and passes.
They Detect, Deter, Delay or Deny
(they can also Detain, Disrupt, Destroy – a particularly aggressive form of
security – or Deflect). Fences and
gates will Delay only, CCTV will Deter
and Detect but it certainly won’t Deny.
Guards will do most things. Correction:
good guards will do most things.
But this is old hat to you. You
already take physical security seriously
and making sure everything is locked
up properly. Good. But would it not
help to do a little audit? Test your
systems? Just to give you complete
peace of mind? Are you detecting,
deterring, delaying and denying
against the right things or are you
wasting money? Do you know what the
threats are? Where are the chinks in
your security armour?
For example, are your physical
security measures the most
appropriate? Are people who come into
your business checked – and people
who leave it? Do you have a procedure
that is polite but authoritative, to escort
strangers? Does the guard on the door
really know what he is there for? And
perhaps more importantly does he
know what to do if something untoward
happens? We were startled to find that
armed guards we were asked to audit
(not in the UAE), not only had no idea
when they could use their weapons
(Rules of Engagement) but were not
trained in how to use them properly.
Perhaps just as well, one could say!
But if it’s worth putting a guard on
the door there is also a duty of care,
not least to the guard himself, that
he knows how to handle situations.
Perhaps you could conduct a short
security exercise with your guards and/
or your staff?
And then there are the people inside
your organisation? What sort of checks
have you done on them? How honest
do you know they are? Think of those
newspaper stories of school treasurers
bunking off to the Bahamas – middle
aged matrons, pillars of society – who
would have thought it? Only the wily
and wise perhaps? So, is it worth
even just a simple check to make
sure? Good references perhaps – that
you approach, not your employee or
prospective employee.
How aware of security in general
are your staff? Just about everyone in
Britain is now aware of the implicationsof an unguarded bag left at the airport,
station or hotel. But what level of
awareness do we have here? Will your
guards or staff challenge a stranger?
(politely, of course). Will they be
observant and inquisitive about the
unusual? One thing is for sure: they
won’t do anything unless they know
what they should do and why. And
that it’s in their interests to act. If the
answer to any one of these questions
is ‘no’ or ‘not sure’ perhaps you may
like to refresh their memories about
those threats, however benign they
may appear to be now.
Security is not just the province of the
government, the military and the police.
Even in the most hospitable of countries
there are still threats to your person,
your home, your belongings and your
business. I am sure that you take action
to contain the threats to your online
banking or credit card. But what about
your business? Don’t leave it too late.
Things can change. You don’t have to go
very far to the HSBC bomb in Istanbul or
the hotels in Amman.
I’m sure you wouldn’t want to be
caught out! |